Gift Card Terms and Conditions
- General Terms
The Body Shop Gift Cards are distributed by CashStar, Inc., a Delaware corporation ("CashStar"). By visiting https://thebodyshop-usa.cashstar.com, you agree that the laws of the State of Maine, without regard to principles of conflict of laws, will govern these Gift Card terms and conditions ("Ts & Cs"). CashStar reserves the right to change these Ts & Cs from time to time in its discretion. The Body Shop Gift Cards are issued by The Body Shop Limited. Please refer to http://www.thebodyshop.com for additional Terms and Conditions.
- Gift Cards
The Body Shop Gift Cards are redeemable for food and merchandise at any of The Body Shop stores nationwide, and for online purchases at thebodyshop-usa.com.
The Body Shop Gift Cards are available for purchase here.
No fees of any kind will be imposed on purchasers or recipients of Gift Cards.
Refer to http://www.thebodyshop.com for Terms and Conditions of redemption.
- View Your Balance
To view your Gift Card balance, follow the instructions below your Gift Card, on the page linked from the email message which notified you of your gift.
You may not return or cancel your The Body Shop Gift Card after it is received. Purchasers who wish to cancel a Gift Card purchase order prior to its delivery to a recipient should contact Customer Support prior to the delivery date selected during the purchase process.
- Lost or Stolen Gift Cards
If you suspect that someone has copied or stolen your Gift Card, contact Customer Support immediately. Gift Cards will not be replaced if lost or stolen without the purchaser's confirmation email as proof of purchase. Gift Cards have cash value and should be safeguarded accordingly.
You may not use a Gift Card to purchase other Gift Cards.
Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Void if reloaded, resold, transferred for value, or redeemed for cash. Unused Gift Cards may not be transferred.
- Our Policies
- Risk of Loss
Ownership and risk of loss of Gift Cards passes to the purchaser as soon as we send our confirmation to the recipient. We are not responsible for lost or stolen Gift Cards. If you have any questions, please see the FAQs.
- The Body Shop Gift Card Customer Service
If you need assistance with any aspect of your purchase, ownership, or use of your Gift Card, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.
- Payment Methods
The Body Shop Gift Cards may be paid for with a valid VISA, MasterCard, Discover, American Express, or with PayPal.
- Delivery Information and Requirements for Gift Card Purchasers
All orders of Gift Cards are subject to a process that compares purchaser information provided on the web site with information about the purchaser provided by the purchaser's financial institution. If there is a discrepancy, your Gift Card order may be delayed until it can be corrected.
If the date on which you want a Gift Card delivered has passed and you have not received confirmation that the Gift Card was sent, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.
We are not responsible for Gift Cards that are undeliverable or not received due to your failure to enter an accurate email address for the recipient. Please check to make sure the email address of the recipient is correct and contact Customer Support if you suspect the recipient did not receive his/her Gift Card. Should an email be returned to us due to inaccurate delivery information for the recipient, we will attempt to contact you for a valid email address.
- Reasons for Failed Delivery
If you have confirmed the recipient's email address but the Gift Card has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed:
- Spam filter blocked email or routed it to a bulk/spam folder
- Recipient's firewall blocked the email
- Email inbox is over size limit
- Invalid email address
If you need further assistance, contact Customer Support. Please refer to your order number, or be ready to supply your email address.
- Personalized Messaging
If you wish to add a personal message to a Gift Card, simply type your message in the Message field on the Gift Card preview.
Personal messages are limited in length to the space provided on the Gift Card.
There is no additional charge to include a personalized message.
We don't read every gift message, but if we do find inappropriate, offensive or otherwise objectionable messages, we reserve the right to cancel them. Thanks for your cooperation.
- Uploaded Images
You may upload your own image for display on a Gift Card.
There is no additional charge to include your own image.
We reserve the right to replace inappropriate, offensive, or otherwise objectionable images.
We reserve the right to replace images that infringe upon trademark or copyright law.
The following image will appear as a replacement image:
- Limitation of Liability
CASHSTAR AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF A GIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
You hereby consent that any dispute relating in any way to The Body Shop Gift Cards shall be adjudicated in Cumberland County, Maine if the aggregate total claim for relief exceeds $7,500, and you consent to exclusive jurisdiction and venue in such courts.
The Body Shop Gift Card, powered by CashStar.